Terms & Conditions
- Shop information
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Japan Treasure Factory
- Address
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1340-86 Ohmuro, Kashiwa-shi
Chiba, Japan 277-0813
- Phone
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080-5089-4243
- Contact person
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Satori Toyota
- Shipping & Handling
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Import tax and other duties are not included in the sales price.
- Shipping timeframe
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We ship in 3-4 business days after receiving your payment.
== Delivery time ==
Expedited shipping to world wide: 5-8 days
Standard shipping to world wide: 7-10days
Economy shipping to world wide : 2-3weeks
For the cost of Expedited shipping (EMS), please ask.
== Insurance ==
Expedited :Fully Insured.
Standard :Up to US$60.00-
Economy : Up to US$60.00-
== Tracking number ==
We provide tracking number for all of your purchase.
After we dispatched an item, it will be sent to your email address from Japan Post. Every time status is updated, it will be informed by automatic emails.
== Carrier ==
All item will be shipped by Japan Post
- Payment
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PayPal
- Exchanges/returns/cancellations
-
== Warranty ==
- Electrical products come with original manufacturer's 1-year warranty card.
- In this period, we accept your return for repair.
- Buyer pays shipping charge( from buyer to seller). Seller pays shipping charge( from seller to buyer).
== Return ==
We accept your return under the following condition.
- Within 7 days after receiving the item.
- Item must be New condition ( Unused and Unopened)
- We ask shipping charge for both ways ( seller to buyer & buyer to seller).
- We cannot return the import tax or duties when buyer imports the item.
**We cannot accept return for food and supplements.